Ordering Information
What you need to know.
- Product Name (i.e. Duchess 1-Drawer Nightstand)
- Wood Species (Oak, Cherry, Maple etc. etc.)
- Finish (Stain, Paint, or Custom Stain Match)
- Options (any added options available for the item)
- Will the product be picked up, delivered, or shipped?
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Ordering Process
- Once we confirm the order with you, We will take a 20% deposit of the final bill.
- If the product is not in stock, we will nurse your order through the manufacturing process (See "Product Lead Times")
- When we receive the order we inspect all parts and functionality of the pieces to ensure the product is up to spec with the order.
- Upon shipping, pick up, or delivery, we accept full payment of the remaining balance.
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Payment Options
- Cash
- Check
- Money Order
- Credit Cards
- 90-Day Layaway Option Available (Please contact one of our two stores for more information)
*Unfortunately, we do not accept American Express
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| Product Lead Times |
| Dining Room |
Bedroom Furniture |
Living Room Furniture |
Office Furniture |
| 4-6 Weeks |
6-8 Weeks (some pieces run upward of 10 weeks) |
4-8 weeks |
6-8 Weeks |
For quotes please call us (store phones below) or email us at: sales@americanoakcreations.com |
Call our Lyons Store: (419) 923-0015 |
Call our Toledo Store: (419) 478-8030 |
* These lead times are general guidelines. Some pieces have longer waiting periods than others. A sales associate will notify you if your order will take longer than ordinary. |
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For questions, email us at; SALES@AMERICANOAKCREATIONS.COM